Privacy Policy
1. About Us
1.1 www.pengtools.com is an online petroleum engineering software platform (the "Services") operated by the pengtools.com ("we," "us," "our").
1.2 "Member" means any person or entity that is registered with us to use the Services ("you").
1.3 The Services enable our Members to, among other things, perform a petroleum engineering calculations.
2. Information We Collect
2.1 We collect the information you provide to us. Such information may include your username, name, email address (Personal Information) and other information related to the use of Services such as your models input data (Personal Models Data). By giving us this information, you agree to this information being collected, used and disclosed as described in our Terms of Use and in this Privacy Policy.
2.2 We may obtain additional information about you by using your name, email address, or other information, from social media platforms, search over the internet, or elsewhere.
2.3 We collect usage data about you whenever you interact with our Services, which may include the dates and times you access the Services and your browsing activities (such as what portions of the Services are used).
2.4 We use cookies to collect certain information about your browser type and version, your operating system and platform and usage of the Services.
2.5 When we send emails to our Members, we’ll track who opened the emails and who went so far as to click on any of the hyperlinks.
3. Use of Personal Information
3.1 We may use the Personal Information we collect through the Services or other sources for a range of reasons, including:
3.1.1 To send you emails regarding our Services, latest updates on new features, changes and bug fixes.
3.1.2 To provide, support and improve the Services.
3.1.3 To meet legal requirements.
3.1.4 For internal use, for the Services usage statistics.
3.1.5 To measure the performance of our Email Campaigns, and to improve our offerings to specific customer segments.
4. How We Share Information
4.1 We may share and disclose your Personal Information to our third-party service providers, who help us provide and support our Services, for the purposes described in this Privacy Policy.
4.2 We will not share and disclose your Personal Models Data marked as "private" to any third parties or other Members.
4.3 Your Personal Models Data marked as "public" is available to other Members.
5. Our security
5.1 We take appropriate and reasonable technical and organizational measures to protect Personal Information and Personal Models Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
5.2 www.pengtools.com accounts require a username and password to log in. Members must keep their username and password secure, and never disclose it to a third party. We cannot see a Member’s password. We cannot resend forgotten passwords either. We will only provide Members with instructions on how to reset them.
6. Changes to this Policy
6.1 We may change this Privacy Policy at any time and from time to time. If we make changes, we will post them and will indicate on this page the policy’s new effective date.
6.2 This document was last updated November 19, 2018.
Questions
Please contact us here if you have any questions or comments, or concerns or wish to update, delete or change any Personal Information submitted on this Site, or have any questions about our Privacy Policy.